Principles That Drive Us
Everyday more people discover the benefits of working with Alterra. Realtors are compensated on time, loan officers receive the benefits of a strong supportive operations team, and clients experience an elevated level of service. This translates into one thing: We’re growing!
At the core of this growth are three principles we hold dear.
- LITTLE THINGS MATTER: Over the years we’ve learned that it’s the small changes that produce big results.
- FIND A BETTER WAY: We never rest on our laurels. “That’s just how we do things here” will never be our method of operation. We are committed to finding better ways to serve our customers, and support our loan officers and realtor partners.
- OWN IT: We vow to keep ourselves accountable. When we make mistakes we don’t pass the blame. We make it right.
These are the mantras that drive us. They’re ideas that empower our employees to make a difference in the lives of every customer or partner they meet. They are about accountability, innovation, and taking pride in everything we do, down to the tiniest of details. This is what we expect from every single person that joins us. This is how we serve our community. This is who we are.